POLICY

Privacy Policy

This privacy policy sets out how LTHOMEGALLERY.COM uses and protects any information that you give LTHOMEGALLERY.COM when you use this website. LTHOMEGALLERY.COM is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. LTHOMEGALLERY.COM may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes

Privacy Statement

LT HOME GALLERY treats personal information, such as your name, email address or telephone number as confidential. We promise your personal information will not be disclosed to any third parties. We will not use or sell your personal information to third party unless:Users agreed to share with third party; Users make known to public of their personal information voluntarily and willingly in order to enjoy products or services; Violation of LT HOME GALLERY's Terms of Use, or as otherwise required by the law.

Return Policy

We absolutely hope you will love your LT HOME GALLERY purchase. All the products sold are not returnable and cancelled. Our shop can accept exchange the products only

Non-exchange Items

Following are non-exchange merchandise

‣ A used or unsealed product, except certain stated conditions

‣ Product not sold by LTHOMEGALLERY.COM

‣ Product damaged by buyer.

‣ Product with missing part.

‣ Free gift and samples

Please drop us an e-mail with this Exchange Application Form with the email subject "Return Policy":

Name:

Registered email address:

Address:

Contact No.:

Order No.:

Product Name:

Received Date:

Return Date:

Reason (For exchange) :

Shipping

LT HOME GALLERY aims to deliver within the time agreed upon when you checkout. Under normal circumstance, you will be able to receive your purchase within 1-3 working days. During peak period, please expect to receive your package in 5-7 working days.

However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. Our aim is to have your items shipped out from our warehouse as fast as possible except for some circumstances where unfortunately it is beyond our control for example courier service delays, emergency, or items out of stock.

Postage

*FREE SHIPPING with purchase of RM300 & above within Klang Valley.

*FREE SHIPPING with purchase of RM300 & above to other state (except hood, hob, oven, basin, basin cabinet, water closet will base on the weight) in West Malaysia.